Kelpie.
What it does How it works Book a demo

Fix more cars.
Kelpie does the rest.

The front desk that answers every call, sources every part, and chases every approval — while you're under the car.

Book a demo See how it works ↓
Kelpie front desk — online
01 — Customer messaging

Every message, answered. 

"When can I come in for a pink slip?" — fielded in seconds, in your workshop's voice, day or night. Kelpie turns the noise into a tidy queue of handled jobs.

45s
Median first reply
100%
Messages answered
Live — Status check
Sourcing — front pads · '16 Hilux SR5
SCANNING…
🎙 "Hilux needs front pads and a machining on the rotors, pickup tomorrow"
Bursons — $84 · in stock now BEST
Repco — $89 · ETA 7:00am NEW
Secondhand, grade A — $45 USED
Batched into the 12:30 run — Bursons, $84 Approve run
7:00 RUN
6 parts ✓ sent
12:30 RUN
4 parts + this
4:30 RUN
open
02 — Parts sourcing

Parts, found in seconds.

Describe the diagnosis by voice or text. Kelpie sweeps your suppliers for that exact car then batches it into your next delivery run.

3 runs
Daily deliveries, batched for you
03 — One shift with Kelpie
6:30 am
0
Actions handled so far
Keep scrolling — this is one day's front desk,
running without you.
06:42 Brake pads ordered — Repco, Bay 1, arriving 7:00 PARTS
07:15 Sarah M. booked in — 2019 RAV4, 60k service BOOKED
09:03 Work approved by SMS — $1,240, Audi A4 timing APPROVED
11:20 "Is my car ready?" — answered in 38 seconds REPLIED
13:47 Invoice drafted — job #4182, ready at the counter INVOICE
16:05 Rego reminders — 14 texted, 3 replied "yes", booked RETENTION
21:40 After-hours enquiry answered — job booked for 8:00 am 24/7
04 — You stay in control

A hard worker, not a loose cannon.

Your whole day boils down to one decision feed. Kelpie clears everything it can on its own and leaves the negotiation to you, with the car and history already prepped.

Open it, clear it, back to the bays.

GOOD MORNING · TUE, 7 JULY
Welcome back,
Kelpie cleared 41 actions on its own. These are the 2 it left for a human.
1
Calls
0
Bookings
1
Parts & orders
0
Follow-ups
Today · Needs you 2 open
Needs a call — handed to you
Sophie Nguyen · 2017 Lexus NX300
Wants a price on a full front brake job. Kelpie doesn't quote or negotiate, car and history are prepped below.
Call Mark handled
Parts run ready
12:30 run — 5 parts across 2 jobs · $312
Approve run Review cart
The payback

Your week, minus the admin.

Admin hours don't go on an invoice. Every one Kelpie takes is time back on the tools — or back at home.

Admin hours per day Before On Kelpie
Mon
Tue
Wed
Thu
Fri
14 hrs
Admin off your week

Quoting, booking, chasing — handled while you work.

$46k / yr
Unbillable time recovered

The hours you could never put on an invoice.

0
Calls that ring out

Nights, weekends, and smoko included.

Illustrative figures — a 4-bay shop, 90 days on Kelpie. Your numbers will vary.
Everything else

It handles the small stuff too.

The everyday tools of a workshop, minus the everyday typing.

04 Digital workboard Every job's status on one board — no whiteboard marker required.
05 Online bookings Customers book themselves in — 2am included.
06 Pricing matrix Set your margins once — every quote respects them after that.
07 Technician app The job card rides in your tech's pocket — photos, notes, and clock-on from the bay.
08 Parts & inventory Stock counted, orders placed, nothing walking off the shelf unnoticed.
09 Service reminders Sent in bulk, on time — cars come back without being chased.
10 Workshop dashboard How the week's really going, in one look.
11 Integrations Talks to Xero, Repco Nav Pro, BNT EzyParts, and NAPA — no double entry.
12 Low margin alerts A heads-up before a job slips underwater — while there's still time to fix it.
How it works

Working by day one.

01

Plug in

Connect your phone line, inbox, and workshop software in an afternoon. Kelpie learns your jobs, customers, and pricing from what's already there.

02

Set the rules

Decide what Kelpie does alone and what needs your sign-off — quote limits, tone, who gets the loan car. Nothing runs without your say-so.

03

Let it run

Kelpie works around the clock. You approve the big calls from one feed and watch the admin disappear from your day.

Get your afternoons back.

Book a 20-minute demo — bring your messiest week and we'll show you exactly what Kelpie would have handled.

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Let's get you set up

A 20-minute call — bring your messiest week. Tell us who you are and we'll reach out to lock in a time.